Connection Preferences

Preferences: Connection

Click

, and select Preferences: Connection.

These preferences determine the actions RealPlayer Cloud takes concerning your connection to the internet. If set properly at installation, the defaults are usually sufficient.

Changing these settings should be done with care, or when you are instructed to do so by your System Administrator or by a Technical Support specialist.

Option

Description

Bandwidth

(Default is set during installation)RealPlayer Cloud automatically selects which bandwidth to use when delivering content over the internet, based on your normal and maximum connection speeds.

Normal

This setting is first selected during installation. Adjust it for best performance. (For example, if you have a 56.6K modem but your connection speed is routinely only 30 Kbps, you should probably set normal bandwidth to 28.8Kbps.) If this setting is too high you will experience poor playback and extended buffering times as RealPlayer Cloud attempts to play clips at bitrates greater than your connection can deliver.

Maximum

This should be set just at or below your best possible connection speed.

Automatically detect...(Default: On) Detects current bandwidth and adjusts accordingly.

Network
Time-out

Connection (Default: 20 sec.) Server (Default: 90 sec.) These settings determine how long RealPlayer Cloud will either attempt a particular transportHow data is broken up and sent to your computer over the Internet or your company Internet or network. Each type of transport is handled differently. Most machines will only recognize a single type of transport, though this is not always the case. Synonymous with protocol. protocolLanguage used by a computer to communicate with other computers or to its own hardware. In the case of two computers, they must use the same language to understand each other. The standard Internet protocol is TCP/IP. (connection), or how long it will try to connect to a server. If either time is exceeded, your Player will tell you it cannot connect, or that it has lost its connection (to the ISPInternet Service Provider. Company that provides access to the Internet via dial-up modem, DSL, LAN, or other network connection. Usually includes an e-mail account and server. ). If you frequently receive time-out warnings, try increasing these times.

Online Status

Select Automatically detect...(Default) or Assume I am online.

Many of the RealPlayer Cloud services require access to the internet. RealPlayer Cloud can determine when you are using a dial-up modem to access the internet and can automatically connect when necessary. If you are using a network connection or have a cable modem or DSL connection, you can let RealPlayer Cloud assume that you are online all the time.

Tip: If you have both a modem and a network connection to the internet (as many laptops do), and you are using the network connection, select Assume I am online to simplify online status detection.

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