Help Menu

Access to Help and assistance for using RealPlayer.

Option		Description
RealPlayer Online Help		Opens this Help file.
Troubleshooting		Opens directly to the Troubleshooting section of this Help file.

Release Notes		Opens the Release Notes for RealPlayer. Release Notes include last minute issues and solutions, as well as additional information about the current release of your RealPlayer.
License Agreement		Opens your RealPlayer License Agreement for easy review.
Installed Components		Lists the currently-installed components of your RealPlayer. Click Check for Update to see if you have the latest software.

Product Survey		Gives you the opportunity to tell us about your experience with RealPlayer.
Service and Support		Opens your browser to the Real Customer Support page, offering information and solutions to known issues.
Submit Technical Support Request		Opens your browser to the Real Customer Support request page.

Check Media Types		Opens your Media Types Preferences to allow you to select the media types that you want RealPlayer to play by default. This is useful when you attempt to play a particular type of media but RealPlayer does not launch as expected.
Check Default RealPlayer		Use to check whether the copy of RealPlayer you are currently using is the default RealPlayer. This option is available because Mac OS X allows multiple copies of RealPlayer to open from different folders, without any obvious indication of which copy was opened.
Reset RealPlayer		Opens the "Reset" dialog, which allows you to restore RealPlayer to the installed default settings.

My Account		Opens the Sign in page to access your Real account, where you can manage RealPlayer and other services. After you sign in, you can view and edit your account information.

Note: Not all services and features are available in all countries. Services and features will be added as they become available.