Install a Portable Player/Device

To use a portable device with RealPlayer, first install the device's drivers and a plug-in so that RealPlayer knows how to use the device.

Follow your manufacturer's instructions to install and connect your portable music player or storage device to your computer, then use the instructions below to install the plug-in for RealPlayer.

Note: RealPlayer will need to download components from RealNetworks in order to install your device. Connect to the internet before beginning this process.

Install a Portable Device

1. Open Burn/Transfer.
2. Click Add a New Device in the sidebar. This opens a web page with portable players listed on it.
3. Select a device plug-in from the list. Click Install the device... to complete installation.

Enable or Disable a Portable Device

In rare cases, a portable device plug-in can cause problems in RealPlayer. If you think the device is an issue, you can disable it in the Devices section of your Preferences by following these steps: 

Note: When a device is disabled it is not deleted from the computer. It is just disconnected from your RealPlayer.

1. From the Menu bar, select Tools > Preferences.
2. Select the Devices category.
3. In the Installed Devices list, select the device or plug-in you want to enable or disable.
4. Click Enable Device to activate the device. Click Disable Device to deactivate the device.