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Repair song info

We apologize for the inconvenience, but Cleaner is not fully supported during the Beta period. Use at your own risk.

This is a RealPlayer Cloud Premium feature.

  1. Select a song or songs in your Library.
  2. In the task bar, click Tools > Repair Information.
  3. Follow the steps.
Please explain the steps
  1. Cleaner will tell you how many songs you have selected. If you would like to clean all your songs, select Clean entire Library. To start the process, click Start Scan.
  2. The scan may take some time, depending on the size of your Library and the quality of your internet connection. An internet connection is required because Cleaner is checking your songs against an online database of song info. You can still use RealPlayer Cloud or do other things on your computer while Cleaner is working.
  3. Cleaner will tell you the results of the scan. If Cleaner was unable to match album art for any songs, you can click "We were unable to match..." to view a list of the songs.
  4. The first time you try Cleaner, it is best to click Review Results. There is no "undo" for Cleaner. (You can still go into each song individually and edit .) To make permanent changes and skip doing a review, click Save All Changes.
About the review view

The review view shows the old song info and the new song info. The new info is selected by default. You can edit the new song info if you wish.

If you want to keep the current song info, click Skip.

To accept the new song info and move to the next song, click Next.

If you're happy with how the results are turning out and don't want to review the rest of the changes, click Make Changes To All Songs Now.

Good to know

Cleaner requires an internet connection in order to find song info.

Cleaner follows a set of rules for what song info should be changed. To change the rules, open Repair Song Info Preferences.

There is no "undo" for Cleaner. If you want to make changes after using Cleaner, edit Details.

By default, Cleaner will skip any songs that were previously repaired. To rescan your songs, change your Repair Song Info Preferences.

This is beta documentation of a beta product.

Note: Not all services and features are available in all countries. Services and features will be added as they become available.

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